MY GOOGLE REVIEW OF YOU STARS
Heather, Allison, Terrie, Katie and Kristeen were so incredible to us, I almost don’t know where to start. Okay, let’s start with this: our journey to home ownership at Indian Ridge Country Club was a long (nine months) and sometimes frustrating journey – not due to this great team, of course, but to the wildly competitive home-buying environment of 2021. During EVERY step of this sometimes tortuous journey, the DWA Team was always in our corner, with an amazing positive attitude, great smiles and endless optimism. And… their advice/guidance when we put in an offer, etc., was always spot-on. I wish I had more space to write about their insane level of customer service, which goes beyond merely “nice” to this: they really care about their clients, and it really shows. Did I mention their real estate savvy is limitless? Run, don’t walk, to their office.
You guys are all incredible. Such an amazing group of people!! You’re all the BEST and we love Barry!! I want to buy more rentals just to have fun with you all!! Hope to have many more transactions in the future.
Thanks a million!!
We appreciate all that your team did to keep us informed every step of the way - even when it wasn't great news :) Ultimately, the team navigated through a complicated sale with grace and did a wonderful job getting our parents home sold. There are many agents in the area, but your team stood out as the most professional, fair and knowledgeable of all the agents we met with.
Again thank you!
Kristeen, You and Allison were awesome! I can’t thank you enough and wouldn’t hesitate to work with your team again. Here’s hoping for continued success. Our Best Wishes!
Hi Allison, We just wanted to let you know what a pleasure it was working with you and all of your colleagues in the Bennion Deville sales office at Indian Ridge. From our first phone call to our closing, you and everyone in your office made us feel welcome and responded immediately to every question we had, whether it was a technical one or whether it was an inconsequential one. Even with the high volume of real estate transactions that your office is handling on a daily basis, we never felt rushed or ignored. It has been a seamless process. Even the title company you use is staffed by very nice people who had every detail correct and organized so that we understood everything that we were signing. Although we closed a month ago, we didn’t just turn into a sales figure. You and everyone at Bennion Deville has continued to help us in the transition from prospective owners to being actual members of the Indian Ridge community. We couldn’t be happier.
Thanks for providing all the documents for our recent home purchase at IRCC. This is yet another example of the fine continuous work your team has done for us over the past few months. We can’t wait until we can safely return to IRCC to move into our new home. Hopefully, it will be sometime during the latter part of May. This whole COVID-19 thing has been an ordeal for literally everyone, and it’s not going to be over for quite some time. The entire Diane Williams and Associates team has done a remarkable job, and it functions as a “team” in every good respect. While everyone in the office has done a good job for us, there are a few I would like to especially note, beginning with Terrie Pena. We have bought and sold a number of homes over the years – by my count, 14. Terrie, by a wide margin, is the best realtor we have ever had. She is experienced, knowledgeable, efficient, ethical, and always friendly and considerate. She is now a trusted friend, and will be the one we call on should we decide to buy and sell again in the valley! (I don’t expect that to be soon, however.) Others who have done their job equally well include Diane, Allison, Heather, and of course, you. We know that your door at IRCC is always open, and there will be there to help.
We would like to express our sincerest appreciation to Frank Montiforte and your entire staff for the endless time and effort extended to us in our search over the past two years for a new home in Palm Desert. Initially, we called your office on a Saturday morning to tour an open house in a gated community. We quickly received a return call that someone from your office would call and accompany us to look at this open house. In less than four minutes I received a call from Frank Montiforte who devoted most of his day determining our search parameters, type of home desired, location and discussed the various aspects of desert residence. We visited several open homes that Saturday and returned periodically for scheduled appointments over the next two months to narrow our scope. Throughout this process Frank’s energy was unwavering responding to our search parameters. Through the combined efforts of Frank, Kristeen Kidd, Heather and your staff, we closed escrow on our new home. In closing we are delighted to have Frank represent us. His real estate market knowledge helped guided us through the search process. We look forward to referring Frank to friends and future prospective buyers and sellers.
Hi Diane I met some of your team at my house at end of July and they gave Julie and me much information and advice about selling our home at that time. They indicated the market was hot and that they would be successful in completing a sale within 60 days at the suggested sale price. Allison and Heather were extremely professional in the approach and performed to the standards that they had suggested. They did everything possible that was needed in a 45 days period. We closed yesterday. The help and suggestions covering escrow, title, repair people, inspectors, hand holding, cleaners, movers and donates were so important. As to Kristeen, she was up to speed about anything due with closing. She was prompt with timing of issues and she responded freely with her responses to our questions and concerns. You should be very proud of the performance of this crew on this transaction. They far exceeded my expectations. I would easily recommend your company based on this performance. Thank you again.
When we decided to look for a home in Sun City Palm Desert, we were lucky enough to have a friend who lived here recommend that we use Frank Montiforte from Bennion Deville Real Estate as our agent. We contacted Frank and he quickly showed us a number of homes that met our needs. Unfortunately, our escrow didn’t close on the property we were selling for a year and a half longer than we had planned. Frank never faltered. He continued to show us properties as they came up. Finally, our escrow closed and we were able to make an offer on a beautiful home. The entire transaction went so smoothly, Frank and all the beautiful women in his office took care of everything so capably and efficiently that what can be a very stressful experience became a piece of cake. If we ever buy another home (and I sincerely hope we don’t) we wouldn’t consider going anywhere but back to Bennion Deville and Frank Montiforte.
It was an absolute pleasure working with Heather Wong and the entire DWA Team. We started the process as curious lookers, but very uncertain about buying in the desert. Some realtors would have written us off as not-serious-buyers, however this isn’t what happened. Instead, Heather and team were generous with their time, taking us on tours of various communities and sharing their knowledge. They demonstrated complete understanding and patience with our process, which lasted just over a year. As our interest in Indian Ridge grew, Heather helped us find the perfect house and made sure the buying process was smooth and easy. This was no easy feat given that the purchase was happening during a pandemic! We would, without hesitation, recommend Heather and DWA to anyone. Kudos to all!
We met Terrie Pena at an open house in January and we were impressed with her knowledge and experience in the Indian Ridge community. We contacted her a week later to look at some other properties and she showed us prospective homes, provided lots of information and was very accommodating with our schedule. When we decided to move forward on a property, she was very helpful, professional, knowledgeable and always answered our questions patiently, promptly and thoroughly. From beginning to end, Terrie made our home buying experience a very pleasant one. I would highly recommend her and her staff to anyone looking to buy a new home. We always felt Terrie and her very competent staff were looking out for us and they looked after us very well. Thank you!
I just wanted to thank you and your team for such fabulous service they gave us! We are so happy with your on-site sales office, what professional staff, I just can’t say one negative thing, everything was perfect. I loved every one of the people we worked with, awesome in every way. I just wanted you to know that and we have recommended your on-site sales office to many of our friends and will continue to do so. You take care, know you are loved and your whole staff is loved. Again, thank you, thank you, thank you! We are happy and so relieved and know that Kevin and his wife are going to enjoy that view and hope they will be happy with their purchase. Thank you
We were looking for a realtor to sell our home and googled best realtor in Palm Desert and Diane Williams came up. We set up an appointment and Heather and Allison came. We had such a good feeling from them that we actually cancelled another appointment we had with a different realtor. We had an excellent experience working with them. Their knowledge, enthusiasm and work ethics were awesome and they helped us navigate selling a home in the United States market as we are Canadian. They sold our home quite quickly and the entire process was smooth and easy. We highly recommend them and would work with them again in a heart beat!
I want to thank you all for your assistance in our recent purchase. In particular, Terrie was professional, knowledgeable, patient and essential. For over a year she showed us dozens of homes, many more than once. She was extremely respectful of our budget and requirements as well as likes and dislikes. She never pushed us outside our comfort zone and was always available to accommodate our (changing) goals. We could not have done this without her assistance. Everyone we met was helpful and professional. I would recommend that anyone interested in Indian Ridge real estate utilize your group and especially Terrie. Thanks.
It’s official, we did it! Thanks to each and every one of you for helping to making this sale of our home a reality! It definitely took a village but we got it done! We are thrilled that you found someone who truly loves the home and is eager to enjoy it. I am beyond thrilled to have this wrapped up in time to enjoy my summer here in The Catskills of New York. Sherri and I sincerely appreciate all of your efforts including the numerous Open Houses, the networking, and the efficiency with which the docs and myriad of paperwork was handled.
I would like to thank everyone on Diane’s team for making this home sale come together! Diane, thank you for mentioning 528 Mesa Grande at one of your open houses back in March which really got the ball rolling and caught our interest in this home. A special thanks to Allison for putting together the Contingency Offer at the 11th hour and getting the deal done! It was a bit of a roller coaster ride but the team looked after our needs all the way! A job well done! Thanks Again and hope to see you in the fall!
Rhonda and I have been very pleased with the service and level of attention to detail and strategy that we have received from your team. We have now completed 3 transactions together, and each one had its own challenges, but we got through them with the help and direction from Allison and Diane and the entire team. Even as a professional commercial real estate person, I find the expertise and judgement of professionals that do this every day for a living invaluable to me and to the process. Thank you again.
Ran across this string today looking for something, and it brought back memories. How wonderful you were to work with. How we got such a wonderful price for our home. How lucky we were to get out before all this foolishness. And how much I miss being there. Please know in this time of abject boredom (I can only image the market right now) that you made a big difference in our lives. We would do it again in a heartbeat. Thanks Again
Well, who would’ve thought that we’d be dealing with each other on this side. You have always been such a pleasure to deal with rentals. Heather has been phenomenal, and it has just been very special working with her on a personal level and now you as well after all of these many years. We are so happy and thanks for your sweet congratulatory sentiment. We look forward to working with you on our purchase!
God was good to us as we had our house on market for over two years and we ended up selling and closing on the day the market dropped 3,000 points sometimes you have to look into the pit to realize how blessed your life is. I want you to know how happy we are with your team for hanging in there and continually advising us on making our home as marketable as possible.
Allison Renz is probably the best or one of best realtors we have worked with (period) very experienced and professional with great follow through. She is willing to do the “little” things that make the process go smoothly and we had fun! We would comfortably recommend her to anyone!
We are very appreciative of all the efforts that were made on our behalf to achieve the sale! Our agent, Heather Wong, went above and beyond in helping us and we would recommend her for sure. We wish Heather and the entire team continued success! Thank You.
2020 was a tough year for us all, yet there were high points like buying our home. We continue to appreciate all you did to make this process smooth, easy and enjoyable. Wishing you all the best in 2021 and beyond.
Your kindness and professionalism throughout this process was valued and appreciated. Seems as though, with everyone’s support, it was a seamless transaction. Thank you to everyone involved. All the best.
It was a pleasure working with all of you. You have a professional team that works well together much appreciated.